Shipping policy

🚚 Shipping Policy

📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends & holidays).
Once your order is packed and shipped, you will receive a confirmation email with tracking details.


🌍 Shipping Time & Delivery

India:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 2–4 business days

International:

  • Standard Shipping: 7–14 business days
  • Delivery times may vary depending on your location and customs processing.

💸 Shipping Charges

  • Free shipping on orders above ₹999
  • Flat rate shipping: ₹79 for orders below ₹999
  • International shipping charges are calculated at checkout

📍 Order Tracking

Once your order is shipped, a tracking link will be sent to your email.
You can track your order in real-time.


🚫 Delays

We are not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Customs clearance (for international orders)

However, we’ll always do our best to help you track your package.


📦 Failed Deliveries

If a delivery attempt fails due to incorrect address or unavailability:

  • The order may be returned to us
  • Re-shipping charges will apply

🏷️ Address Accuracy

Please ensure all shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by customers.


🔥 Lost or Damaged Packages

If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery.
We’ll investigate and resolve the issue as quickly as possible.


📩 Need Help

For any shipping-related queries, contact us at:

velvora16@gmail.com